Returns & Exchanges

Our Commitment

If you are not completely satisfied with your Heart Mountain purchase, we are here to help. We offer a 30-day return policy for most items in their original condition.

30-Day Returns

Items must be unused, in original packaging, and with all tags attached.

Easy Exchanges

Swap for a different size or color with complimentary shipping on the new item.

How to Start a Return

  1. Visit our Returns Portal with your order number.
  2. Select the items you wish to return.
  3. Print your prepaid shipping label and drop off the package.

Please note that personalized or sale items are final sale and cannot be returned.